Tuesday, August 22, 2006

Fee Increase? What fee Increase? (revisited)

Several observant eBay store sellers who were up late as the
new fees took affect at midnight (Pacific Time) today realized that eBay still
hadn't updated its Stores Fee Page on their site.  As I write this the page
is still showing a $.02 listing fee per item per 30 days.  A few sellers on
the eBay Stores Discussion Forum stated that seconds after midnight, they were
charged the new $.06 per item rate despite eBay still having the $.02 rate
posted.  This particular snafu comes just a day after the management of
eBay was called into question by a major financial blog site, BloggingStocks.



It is now 12:55 ebay time, and the Stores Page has yet to be
updated.  Class action anyone?

Monday, August 21, 2006

Possible Store Ended Item Listing Credit Error

We've heard rumors over the past month about a possible error within the eBay billing structure that - if correct - actually benefits the eBay sellers. Why wait until now to post this? Two reasons: 1) The fee increase goes into effect tonight at midnight and many sellers may be contemplating closing of their stores and 2) Although we've heard of this happening to several users, we haven't been able to find any other info on it (which sort of makes sense, considering if it is a glitch that benefits sellers, eBay will move fix it quickly). Anyone considering closing of their store in the near future might consider doing it quickly, rather than wait until your old $.02 listings run out. Ok, anyway, the glitch in question seems to credit the sellers with listing credits when the SIF listings are ended before they reach the end of their 30 day cycle, and in some cases they actually have gotten credit for listings from previous months!
We're not completely sure of the eBay policy on returning listing fees (in form of credits) when the items have not reached the end of their cycle, however, we're pretty sure they don't want to be giving credit for GTC item's listing fees from three months ago. We've been contacted by sellers who this has allegedly happened to when closing their stores; one store with around 500 items closed and had an eBay credit of approximately $150 and their account showed credits - after closing their store - for listing fees on SIF items back SIX months!
We are certainly not suggesting that you close your store in order to hopefully get a huge credit, but if you are simply waiting until the end of your 30 day cycle of items to close your store, you may want to consider doing it now. The reported glitch apparently works on items ended mid-cycle. If this problem does in fact exist and it hasn't been fixed yet, many sellers stand to not only have no bill, but actually receive a credit in their account. And if this is really an eBay glitch and eBay hasn't fixed this glitch yet, look for them to do it very soon.

FireMeg.com

Fee Increase? What fee increase?

With less than one day until the new store fees go into effect on eBay.com, some store owners are starting to get a bit more upset. It seems as though eBay has burried any mention of the fee increases, and with only a day to go until the fees go up 500% for listing items in SIF eBay still shows the old fee structure. While some may view this as a legitimate business decision that only makes sense from the standpoint of a business owner, others can't understand why eBay continues - what they feel is - a slap in the face philosophy of demoralizing the career sellers who are in-the-know.

FireMeg.com